Terms of use


The following terminology applies to these Terms of Use (our “Terms”): “User”, “Client”, “Customer”, “You” and “Your” refers to you, the person accessing CoinMonkey.io and accepting our Terms. “CoinMonkey”, “CoinMonkey.io”, “The Company”, “The Exchange”, “The Platform”, “Ourselves”, “Website”, “We” and “Us” collectively refers to the website CoinMonkey.io and its owners, employees, operators, agents and attorneys. “Party” refers to either you or us. “Coin”, “altcoin”, “token”, “asset” refer to cryptocurrencies, such as Bitcoin, Ether, Litecoin, Dash, etc. “External exchanges” refer to exchanges at which actual exchange of cryptocurrencies occurs.

General provisions

By using the Website, You hereby confirm that You are:

• at least 18 years old and have full capacity to contract under applicable law;

• transacting on CoinMonkey with legally-obtained funds that belong to You;

• complying with all applicable laws.

By using Our website, You agree to be bound by our Terms of Use and all applicable laws. You are expressly prohibited from using our Website unless You agree and accept these Terms and comply with all applicable laws.

We reserve the right to terminate your access to CoinMonkey for any reason, including but not limited to breaches of our Terms, at our sole discretion.

About CoinMonkey

CoinMonkey allows users to exchange one cryptocurrency for another using any of the External exchanges, thereby acting as an aggregator and intermediary between the User and various cryptocurrency exchanges.

Fees and exchange rates

All kinds of fees are included in the comparison of exchange rates. However, we do not guarantee any exchange rate as final since cryptocurrency prices are highly volatile and an exchange at an External Exchange may proceed only once funds are deemed as deposited by the External Exchange, which may take a varying amount of time or confirmations.


It is solely your responsibility to determine, report and submit any taxes resulting from your use of CoinMonkey.

Prohibited Jurisdictions

Use of CoinMonkey is prohibited from the following jurisdictions:

– New York;

– Washinton State;

– North Korea.

Returns and Refund Policy

All exchanges at CoinMonkey are final and non-refundable.

Users have a maximum of 30 days to reclaim any cryptocurrency being held in CoinMonkey system in case of an error. Any refund requests submitted after 30 days will not considered.


There may be fake websites pretending to be CoinMonkey (aka phishing scam). Please be sure to verify you are visiting the correct URL (coinmonkey.io).


Use of CoinMonkey carries high financial risk. All Services are provided without warranty of any kind, either express or implied. In no event shall CoinMonkey be responsible for any losses arising out of use of our Service and as such is released from liability for any such losses.

Terms of Use modifications

Terms of Use of CoinMonkey may be revised at any time. We reserve the right to make any changes retroactive.